Welcome to www.monarchliqueurs.co.uk. Everyone here at Monarch Liqueurs are committed to making sure that you are pleased with your goods and with the service you receive. These are our conditions of sale and you should read them carefully as they apply to your order. We ask you to review your order and accept these terms and conditions of sale during the registration process.
By using www.monarchliqueurs.co.uk, you accept and agree to be bound by these online Shopping Terms and Conditions, the Privacy Statement and such other policies as we notify you of from time to time, which together constitute the entire agreement between us. Nothing in these Shopping Terms and Conditions affects your statutory rights, either as a consumer or otherwise.
These Online Shopping Terms and conditions apply to all orders which you, the customer, place using our website www.monarchliqueurs.co.uk, which is operated by Monarch Liqueurs Ltd.
Your Monarch Liqueurs Account / Log In
You may register with us when purchasing items using this website. You are responsible for maintaining the confidentiality of your account username and password and for preventing unauthorised access to your account. You accept responsibility for all activities that occur under your account or password, so please take all necessary precautions to ensure that the username and password is kept confidential and secure at all times.
Please inform us immediately if you have any reason to believe that your username and / or password has become known to anyone else, or are being, or are likely to be, used in an unauthorised manner.
Please ensure the details you provide us with on registration are correct and complete and inform us immediately of any changes to those details (e.g. change of email or postal address). You can access and update your details using the ‘Your Account / Log in’ area of the website. We do not store any credit card information online.
We reserve the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we do cancel an order, it will be without charge to you.
The contract between you and Monarch Liqueurs
When you place an order to purchase items using our website, this is an offer by you to us to purchase such items. By ordering, you are providing details which are true, accurate, current and complete and that the credit or debit card details are correct and your own.
We will confirm receipt of your order by sending you an email summarising the details of your order (‘Order Confirmation E-mail’); this is the point at which we accept your order and the contract is formed.
By law we cannot sell any products containing alcohol to persons under the age of 18. Proof of ID may be requested by our delivery service. By placing an order with us, it is confirmation that you are of legal age. It is illegal to buy restricted products if you are under age or for someone else who is under age.
Colours, Specifications and Descriptions of Products
We have made every effort to display the colours, specifications, dimensions and descriptions (please note all images are for illustration purposes only) of items on the website as accurately as possible. The colours you see will depend on the resolution of your monitor. We cannot guarantee that your monitor’s display of any colour will always reflect accurately the colour of the item delivered. We may from time to time vary the dimensions, specifications, descriptions and quantities of items displayed on our website without prior notice.
Food Hampers and Gift Baskets
Hampers and gift baskets are collections of food and non-food items packaged in containers such as baskets or wooden boxes. As these products contain perishable items and items with a rapid expiry date, your statutory right to withdraw purchases within the seven working day ‘cooling-off’ period does not apply to these items. Your seven day ‘cooling-off’ period begins from the date of delivery. The hampers and gift baskets photographed contain only items listed.
Monarch Liqueurs Ltd. reserves the right to substitute any product with an item of equal or greater value than the original, or issue a refund for the product. This applies to items within Hampers, Gift Baskets and mixed orders.
Right to Withdraw Purchases within ‘Cooling-off’ Period
If you live in the European Union you have a right by law to withdraw from the purchase of any item within a ‘cooling-off’ period of fourteen working days starting on the day after the day the item is delivered to you (‘Cooling-Off Period’). This right applies to all items advertised on the website except for:
Perishable goods and other items likely to expire rapidly (e.g. hampers and gift baskets containing such items and other food and beverage items)
Sealed items where the seal has been broken
You may be liable for the cost of returning the item(s) to us.
Products are invoiced in GBP sterling at the price prevailing at the time you place your order. Prices displayed on the website include Value Added Tax which will be charged at the current rate.
Delivery charge is an additional cost. Please refer to our Shipping Information for full details. Although we try to ensure that all prices on the website are accurate, errors may occur. If we discover an error in the price of items you have ordered, we will contact you as soon as possible. You will have the option of either reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat your order in respect of the incorrectly priced item as cancelled.
Prices displayed on the website apply to online purchases only. They are not indicative of the price of identical items purchased in our store or by any other means. We reserve the right to update prices displayed on the website at any time.
You may pay for the items which you order online by supplying your credit/debit card details on the secure online order form. Monarch Liqueurs Ltd operates the highest level of security, meaning your card details are not kept. Should we need to issue a refund due to a price change or item being out of stock, we will need to re-contact you to obtain your card details. Our site uses high-level SSL Encryption Technology, the most advanced security software currently available for online transactions. You can therefore rest assured that we take the privacy and security of your payment and personal details very seriously.
The products specified on this website are suitable and approved for use for customers within the United Kingdom (excluding Channel Islands and Isle of Man). Customers who choose to purchase items for usage and distribution to locations outside the United Kingdom do so at their own risk and have a personal responsibility regarding compliance with local laws.
Alterations to this website
We reserve the right at any time to make changes to this website. These online Shopping Terms and Conditions, Privacy Statement and such other policies as we may notify you of. You will be subject to the policies and terms and conditions in force at the time you use the website or order items from the website. Changes which we are required to make by law could apply to orders which you have already made. If any of the terms and conditions forming the contract between us are deemed invalid, void or unenforceable for any reason, it will be deemed severable and not affect the validity and enforceability of the remaining terms and conditions.
Content & Intellectual Property Rights
www.monarchliqueurs.co.uk, its products and content are protected by National Intellectual Property. You are only allowed to use content found on this website as expressly agreed by Monarch Liqueurs Ltd. Any reproduction or redistribution of our products and content may result in civil and criminal penalties. In addition to these intellectual property rights, the content, defined as: graphics, photographs, image rights, sounds, music, audio or text are to the best of our knowledge, accurate and complete, however, we cannot promise it is error-free. www.monarchliqueurs.co.uk cannot promise the functions within the site i.e. html, content and functional aspects are error-free. This also relates to viruses and other harmful viruses; we always recommend that you should have an up-to-date and complete virus-checking software to protect yourself.
You should also agree that no joint venture, partnership, employment or agency relationship exists between yourself and Monarch Liqueurs Ltd. You will not express yourself as an employee, agent or representative of Monarch Liqueurs Ltd and we are not liable for any representation, act or omission on your part.